One of my messages to health professionals to improve the quality of care they give, is the importance of 'the little things' - the touches that make our experiences that bit more effective. I always suggest that a smile is so important - even if you fake it initially, as when you get one back it makes you genuinely want to smile!
I recently came across this posting on a LinkedIn discussion forum which I felt was worth sharing.
The Value Of A Smile
by Author Unknown
A smile cost nothing, but gives much.
It enriches those who receive,
Without making poorer those who give.
It takes but a moment,
But the memory of it sometimes lasts forever.
None is so rich or mighty that he can get along without it,
And none is so poor but that he can be made rich by it.
A smile creates happiness in the home,
Fosters good will in business,
And is the countersign of friendship.
It brings rest to the weary,
Cheer to the discouraged,
Sunshine to the sad,
And is nature's best antidote for trouble.
Yet it cannot be bought, begged, borrowed, or stolen,
For it is something that is of no value to anyone until it is given away.
Some people are too tired to give you a smile.
Give them one of yours,
As none needs a smile so much as he who has no more to give.
Now go and smile!!!!