With less than 24 hours notice I was asked to stand-in at a Healthcare Events conference in Manchester on Managing Clinical Outcomes.
From my opening line of 'I am not here to moan, complain or demoralize you speaking as a former patient' to my close of 'remember that patients are humans with hearts,' I seemed to be on fire! The feedback was great!
In recent months I have learnt and developed my presentational skills further thanks to my colleagues at the Professional Speakers Association. See the new website at
http://www.professionalspeakersassociation.co.uk/Default.asp?
Come along and see what we do!
www.elainehanzak.co.uk
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