Patient Involvement and Empowerment

I have always been keen to give feedback to services I have received from hotels, to shops and to the NHS. I recently wrote to compliment the excellent team on ward G1 at York hospital after my recent stay. Patients should be considered and involved in their care and treatment and I encourage them to do so. It's not all about complaining!
A forthcoming conference may be of use to you if this is an area of interest, by Healthcare Events.

Eighth Annual Conference
Patient Involvement and Empowerment 2009

Thursday 21 May 2009
76 Portland Place, London

The recent Ara Darzi review High Quality Care for All calls for more patient involvement and a more patient centered partnership approach. One of these measures includes patients own views on the success of their treatment and the quality of their experiences.

“The vision this report sets out is of an NHS that gives patients and the public more information and choice, works in partnership and has quality of care at its heart – quality defined as clinically effective, personal and safe” High Quality Care for All: NHS Next Stage Final Report, 30th June 2008

Chaired by Graham English Executive Director The NHS Centre for Involvement, this conference provides an important update on recent changes in patient involvement and empowerment.

As well as learning from the experts you will have the opportunity to join the conference debate: What are the critical factors that organisations should have in place to support effective patient and public involvement?

Topics include:
 Patient involvement and empowerment: delivering high quality care for all
 True involvement and empowerment
 Patient involvement for patient safety
 LINks: developments and moving forward
 Learning from patient experience: making real change and increasing diversity
 Working with patients to deliver improvement and redesign through lean thinking
 Involving the patients and the public in commissioning
 Managing the financial elements of user involvement
 User led and user enabled services

Keynote speakers:
 Graham English Executive Director The NHS Centre for Involvement
 Joan Saddler OBE National Director Patient and Public Affairs Department of Health

PLUS workshops:
 A guide to Patient Reported Outcome Measures (PROMs)
 The patient/service user perspective: clinical outcomes v patient outcomes: is there a disparity?
 Integrating Patient Reported Outcome Measures with clinical data
 Developing a training and support programme
 Techniques, tools and training for involvement

PLUS Consensus: what are the critical factors that organisations should have in place to support effective patient and public involvement?

Related links.....

 Patient and public empowerment
http://www.dh.gov.uk/en/Managingyourorganisation/PatientAndPublicinvolvement/index.htm
 Patient and Public Involvement Specialist Library
http://www.library.nhs.uk/ppi/
 High Quality Care for All: NHS Next Stage Review final report
http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_085825
 PROMS
http://phi.uhce.ox.ac.uk/home.php


CPD approval being sought, IHM and PiF recognised conference

To download a copy of the conference programme, please see http://www.healthcare-events.co.uk/conf/booking.php?action=home&id=271&confbook=263850c9a222e19fdb3c382b35d5e5ca

To find out more, please either email hanisha@healthcare-events.co.uk or call Hanisha on 020 8541 1399

Elaine

www.hanzak.com