Wednesday, 18 March 2009

Coping with the sharks!

What a lovely sunny drive to Hull today for a Forward Ladies event - the North's premier womens' networking and business support group.

It was a joint event held by Business Link Yorkshire and Forward Ladies.

In the past I have received helpful advice from Business Link Northwest. Business Link is a free business advice and support service, available online and through local advisers.

The venue was 'The Deep'
one of the most spectacular aquariums in the world. This award-winning Yorkshire family attraction is home to 40 sharks and over 3,500 fish.

I attended a session by Mark Coulman from Business Link Yorkshire who talked about Profit Optimisation.

Even in these times of plenty of sharks in our current economic climate he suggested ways of swimming through.

Most relevant to me was his ideas on customer service. May I ask if you are one of my 'customers', are you happy with what and how I deliver my service and knowledge?

Is there anything I could do to improve? Is there anything else I could offer to help your needs and wants as regards maternal mental health?

Please let me know!


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